kyatm12 Terms & Conditions
This page sets out the official terms and conditions that every player using the kyatm12 platform must follow. By accessing the platform, you are considered to have agreed to these terms.
Table of Contents
1General Definitions
These terms and conditions ("Terms") form a legally binding agreement between the kyatm12 platform ("Service", "Site") and the player using the site ("Player", "You"). By accessing the site and registering an account or using the services, you are considered to have read and agreed to these Terms.
The kyatm12 service is provided to players in Myanmar. You must be 21 years of age or older to use these services. No person under the age of 21 may use the service. We reserve the right to carry out age verification checks at any time.
The terms used in these Terms are defined as follows—
- "We" — the kyatm12 platform and the service provider that operates it
- "Player" — any person who holds a registered account on kyatm12
- "Balance" — the amount of funds deposited into the player's account (Myanmar Kyat)
- "Bonus" — any welcome bonus or promotional amount we offer
- "Service" — all games, activities and features available on the kyatm12 site
If you fail to comply with any section of these Terms, we may suspend or close your account without prior notice.
2Account Registration and Identity Verification
To play on the kyatm12 platform, you must open a valid account. Only one account is permitted per person, and opening more than one account to represent the same individual is strictly prohibited.
When registering an account, you must meet the following requirements—
- Must be 21 years of age or older
- Must provide accurate personal information
- Must register using your own Myanmar phone number or email address
- Must register under your own name — registering an account on behalf of someone else is not permitted
We reserve the right to carry out KYC (Know Your Customer) checks at any time. Such checks may require a photo of your national ID, proof of address, or payment-related documents. Players who cooperate with verification will be allowed to withdraw, while the accounts of those who refuse may be suspended.
You are responsible for keeping your login password and account information secure. We use SSL encryption technology to protect your account. However, we are not responsible for any losses that result from your own failure to keep your account secure.
3Deposits
Deposit methods available on the kyatm12 platform are KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer.
- Minimum deposit amount — 5,000 Ks (for all methods)
- Deposit processing time may vary depending on the payment method used
- You must make payments using your own name — depositing under another person's name is not allowed
- No gameplay may take place before a deposit has been confirmed
We may review individual deposits to ensure smooth payment processing and to prevent financial fraud. We reserve the right to put any suspicious deposit on hold. If there is a discrepancy between the amount you submitted and the amount we received, we will contact you to investigate.
For checks, restrictions and wagering requirements related to deposit-triggered welcome bonuses, please read the Bonus section (Section 5).
4Withdrawals
You may withdraw your account balance using the same methods as depositing — KBZPay, Wave Money, AYA Pay, CB Pay, or Bank Transfer.
- Minimum withdrawal amount — 10,000 Ks
- Withdrawal processing time — within 15 minutes to 2 hours
- Withdrawals can only be processed after post-deposit verification is complete
- Funds obtained from bonuses cannot be withdrawn until the wagering requirements have been met
While a withdrawal request is under review, we may request additional KYC documents at any time. If you do not cooperate with the verification process, the withdrawal will be placed on hold and the request may be cancelled.
If fraud or a breach of Terms is detected, the withdrawal request may be suspended and a joint investigation will be carried out.
5Bonuses and Promotions
kyatm12 offers a variety of bonuses and promotions. The following conditions apply when claiming and using these bonuses.
Welcome Bonus
Get a 100% welcome bonus on your first deposit — up to 200,000 Ks in bonus funds. To withdraw the bonus, you must meet a wagering x25 requirement (play through the bonus amount 25 times).
Example—
- Deposit 20,000 Ks → bonus 20,000 Ks → balance 40,000 Ks → wagering 20,000 Ks × 25 = 500,000 Ks to play through
- Deposit 420,000 Ks → bonus 200,000 Ks → balance 620,000 Ks → wagering 200,000 Ks × 25 = 5,000,000 Ks to play through
General Bonus Terms
- Each bonus has its own wagering requirement and validity period
- The bonus must be claimed before making a deposit
- Each bonus can only be claimed once — one bonus per family, shared IP, or shared device
- Sharing bonuses without our approval is not allowed
- If bonus abuse is detected, the bonus funds and any winnings from them may be voided
VIP Program
kyatm12's VIP program has three tiers: Bronze, Silver, and Gold. You move up as your play volume increases. Bronze members receive up to 0.3% weekly cashback, Silver members up to 0.7%, and Gold members up to 1.0%. For more details about cashback eligibility, contact us via Live Chat.
6Gameplay Rules
The following general rules apply to all games, Live Casino, football, and Esports betting on our platform—
- Game outcomes are based on kyatm12's server records — results caused by a faulty connection may be considered void
- Game results recorded on our server are treated as the final decision
- If a game is disrupted due to a technical issue, we will review any financial loss incurred by the player and make a decision based on that review
- Using bots, scripts, or any automated play methods without our authorisation is not allowed
- Only results from officially completed matches are accepted for football and Esports betting
By playing, the player acknowledges that losses are possible. kyatm12 is not responsible for any player losses. We strongly encourage responsible gambling.
7Prohibited Activities
Players are strictly prohibited from carrying out any of the following actions on the kyatm12 platform in any way—
- Money Laundering — attempting to clean illegally obtained funds through our service
- Account Sharing — allowing another person or third party to access your account
- Multiple Accounts — opening more than one account to claim bonuses repeatedly
- Collusion — working together with other players in competitive games to gain an unfair advantage
- Unauthorised Use of Software — using bots, macros, scripts, or any automated play technology
- Exploiting Vulnerabilities — identifying and acting on software glitches or loopholes to gain financial advantage
- Providing False Information — submitting inaccurate information during registration or KYC verification
Any violation of the prohibitions listed above may result in suspension or closure of the player's account, and bonus funds along with any winnings from them may be voided.
8Account Suspension and Closure
Players may request account closure at any time via Live Chat. Closure can be processed immediately without prior notice.
Reasons we may close an account—
- Violation of these terms
- Suspected money laundering
- Opening more than one account
- Refusal to complete KYC verification
- Bonus abuse
When an account is legitimately closed, any bonus funds that have not met the wagering requirement will be voided, and the remaining balance will be returned via the original deposit method after review.
If we have suspended your account, you may contact us via Live Chat to request it be reopened, and we will make a decision after review.
9Privacy and Data Protection
kyatm12 protects players' personal data using SSL encryption technology. Players' personal information will never be sold or transferred to any third party at any time without the player's consent.
Players' personal data is collected only for the following purposes—
- To create and verify accounts
- To process payments
- To keep services running smoothly
- To prevent financial fraud
- To fulfil legal or regulatory obligations
For the full details of our data handling practices, visit the Privacy Policy page.
10Limitation of Liability
kyatm12 always strives to be a secure and trustworthy gaming platform; however, we cannot be held responsible for losses arising from the following—
- Financial losses resulting from the player's own decisions
- Losses resulting from the player's own disclosure of login credentials
- Game interruptions caused by a loss of connection on the player's side
- External circumstances beyond our control (force majeure)
- Service suspension due to changes in law
Players acknowledge and accept personal responsibility for the fact that gaming carries a risk of financial loss and that funds deposited into an account may be depleted. Our liability limit will be handled within the bounds of applicable law.
11Changes to Terms
kyatm12 may amend these terms at any time. Changes will be published on this website and registered players will be notified as appropriate.
Continued use of the platform after changes are published will be taken as acceptance of the revised terms. If you do not agree with the changes, please stop using the service and contact us via Live Chat to close your account.
Last updated: 30 October 2026
12Contact Us
If you have any questions about these terms, you can contact kyatm12's customer support team through the following channels—
- Live Chat — Available in Burmese via the Live Chat service on the site, 24 hours a day
- Email — [email protected]
These same contact channels should also be used for responsible gaming enquiries, personal data questions, and account closure requests.
You can find self-protection tools and ways to control your gaming on the Responsible Gaming page.